Business finance and analytics workspace
🚀 Trusted by 280+ Multi-Location Businesses

Gain Total Spend Clarity Across Every Location

iPendio unifies invoice ingestion, approval workflows, and real-time budget analytics so franchise operators and multi-site teams eliminate blind spots and pay vendors on time — every time.

0
Business Clients
0
Locations Managed
99.95%
Platform Uptime
2.4M+
Invoices Processed Monthly
Platform Capabilities

Four Pillars of Spend Control

Every tool your finance and operations teams need to capture, approve, analyze, and settle vendor obligations — fully automated and purposefully transparent.

📄

InvoiceFlow

AI-driven invoice capture with OCR scanning, automatic 3-way matching against POs and receipts, and exception routing — cutting manual entry by 85%.

📊

SpendLens

Live dashboards that aggregate spend data across all locations, flag budget overruns instantly, and surface category trends your spreadsheets would miss.

🤝

VendorVault

Centralized vendor profiles with W-9 storage, contract milestones, compliance checklists, and performance scorecards — one source of truth for every supplier.

💳

PaySync

Configurable approval chains, scheduled ACH/wire runs, early-pay discount capture, and reconciliation that posts to your GL automatically.

Streamlined Workflow

From Invoice to Insight in Four Steps

Whether it arrives by email, upload, or API feed, every invoice follows a clear, auditable path through your organization.

1

Capture

Invoices enter via email forwarding, drag-and-drop, mobile scan, or direct ERP integration. OCR extracts line items in seconds.

2

Match & Validate

InvoiceFlow runs 3-way matching against purchase orders and goods receipts, highlighting discrepancies for human review.

3

Approve

Notifications route to the right approver based on amount, category, and location. Mobile-friendly approval keeps cash flowing.

4

Settle & Analyze

PaySync executes payment runs on schedule. SpendLens updates dashboards in real time so leadership sees the full picture.

iPendio headquarters in San Francisco
Who We Are

Built by Finance Operators, for Finance Operators

Founded in 2021 in San Francisco, iPendio emerged from a simple frustration: multi-location businesses were drowning in paper invoices, scattered approvals, and zero visibility into where their money actually went.

Our team of 42 professionals blends deep fintech architecture with hands-on franchise operations experience. We serve hospitality groups, retail chains, healthcare networks, and franchise systems across North America.

2021Founded
42Team Members
SFHeadquarters
Marcus Ellingham

Marcus Ellingham

Chief Executive Officer

15 years in enterprise fintech. Former VP of Product at a Fortune 500 payment processor. Scaled two SaaS companies past $30M ARR.

Priya Narayanan

Priya Narayanan

Chief Technology Officer

Former engineering lead at a supply-chain automation startup. Expert in distributed systems, ML-driven document parsing, and cloud-native architecture.

Derek Whitfield

Derek Whitfield

Chief Operating Officer

12 years in franchise management and multi-unit operations. Previously ran AP transformation for a 200-location restaurant group.

Communication Transparency

How We Communicate with Users

iPendio sends only transactional and operational messages triggered by user actions or system events. We never send marketing emails, newsletters, or promotional content.

📬 What We Send

  • Invoice receipt & processing confirmations
  • Payment approval requests & reminders
  • Payment completed receipts & settlement notices
  • Budget threshold & overspend alerts
  • Vendor onboarding confirmations
  • Contract renewal & expiration notifications
  • Expense report submission & approval updates
  • Security alerts (login, password, MFA)

👥 Who Receives These Messages

Only verified platform users: finance managers, approvers, location operators, and administrators who registered through our onboarding process or were invited by an account administrator. We never send to purchased, rented, or scraped lists.

📈 Volume & Quality Metrics

  • Average daily volume: ~10,000 transactional emails
  • Spam complaint rate: < 0.03% (target < 0.05%)
  • Bounce rate: < 1.4% (target < 2%)
  • All emails include List-Unsubscribe headers
  • Suppression lists enforced in real time

✅ Consent & Compliance

Consent is obtained through platform registration (B2B contractual basis) or admin invitation with verified acceptance. Every recipient is a legitimate user of the platform.

  • CAN-SPAM, CASL, GDPR compliant
  • Consent records stored and auditable
  • Preference center for optional notifications
  • No cold outreach or promotional messaging
Operational Integrity

Email Delivery Practices

We maintain rigorous controls over every message leaving our infrastructure. Here's how we protect sender reputation and recipient trust.

🔍

Recipient Verification

Every address belongs to a registered user who completed identity verification during onboarding.

🚫

Suppression List

Hard bounces, complaints, and manual opt-outs are added to a global suppression list enforced before every send.

📉

Bounce & Complaint Handling

Automated rules suppress addresses after a single hard bounce. Complaints trigger immediate review and suppression.

📡

Feedback Loop Monitoring

We subscribe to ISP feedback loops and review every complaint within 24 hours, adjusting send behavior as needed.

Rate Limiting & Anomaly Detection

Built-in throttles prevent volume spikes. Any deviation from baseline patterns triggers an automatic hold and ops review.

🔐

RBAC & Audit Trail

Only authorized operations staff can modify templates or sending rules. Every change is logged with timestamps and approver identity.

Technical Foundation

Enterprise-Grade Infrastructure

Your financial data deserves bank-level protection. Our stack is built for resilience, compliance, and transparency.

☁️

Cloud Hosting

Deployed on AWS (us-west-2, Oregon) with multi-AZ redundancy, auto-scaling, and continuous backups.

✉️

Email Delivery

Mailgun SMTP relay on a dedicated IP. SPF, DKIM, and DMARC (p=reject) enforced on every outbound message.

🔒

Encryption

TLS 1.3 for all data in transit. AES-256 encryption at rest for databases, file storage, and backups.

🛡️

Authentication

SPF + DKIM + DMARC (p=reject) for email. MFA enforced for all admin and finance-role accounts.

📡

24/7 Monitoring

Real-time bounce and complaint tracking, uptime monitoring, latency alerts, and automated incident response.

📋

Audit Trail

Delivery logs retained 90 days. Application access logs stored 12 months. Change management records archived indefinitely.

Ready to See Every Dollar, Everywhere?

Schedule a personalized walkthrough with our team. We'll map iPendio to your location structure and show you ROI within the first 15 minutes.

Book a Demo