Notification Preferences

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About Our Notifications

iPendio sends only transactional and system-level notifications. We do not send marketing emails, promotional offers, newsletters, or advertising of any kind. Every message you receive from us is directly related to your account activity, platform events, or security of your data.

Notification Categories

Notifications fall into two groups: Essential (cannot be fully disabled) and Optional (can be turned off). This distinction ensures you always receive critical security and service information while giving you control over operational updates.

Notification Type	Category	Can Disable?	Description
Security Alerts	Essential	No	New login, password change, MFA enrollment, suspicious activity warnings.
Payment Receipts	Essential	No	Subscription billing confirmations, payment settlement receipts.
Account Changes	Essential	No	Role changes, permission updates, account deactivation notices.
Critical Service Alerts	Essential	No	Planned maintenance, service disruptions, data breach notifications.
Invoice Processing Updates	Optional	Yes	Invoice received, matched, exception flagged, approved.
Approval Requests	Optional	Yes	Payment approval requests and deadline reminders.
Budget Alerts	Optional	Yes	Budget threshold warnings and overspend notifications.
Vendor Updates	Optional	Yes	Vendor onboarding confirmations, contract renewal notices.
Expense Report Status	Optional	Yes	Expense submitted, reviewed, approved, or rejected.

How to Manage Your Preferences

Logged-in users can adjust optional notification settings directly from their account dashboard:

1. Sign in to your iPendio account at app.ipendio.com.
2. Navigate to Settings → Notification Preferences.
3. Toggle individual notification categories on or off.
4. Changes take effect immediately for all future notifications.

If you need assistance managing preferences, contact our support team at support@ipendio.com.

Important Notes

• Essential notifications cannot be fully disabled because they relate to account security, billing, and critical service operations. Disabling these would compromise the security and integrity of your account.
• Even with optional categories disabled, you may still receive time-sensitive operational messages if they directly affect your ability to use the platform.
• iPendio does not send marketing content, promotional offers, or newsletters. All communications are transactional in nature.
• If you wish to stop all communications, you may close your account by contacting support@ipendio.com.

Questions?

For questions about notifications, reach out to support@ipendio.com or visit our Contact & Support page. For information about how we handle your data, see our Privacy Policy.